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The Hybrid Horizon Mastering Blended RCM Models

In this episode of the Spry Podcast, Alex speaks with Val Banker and Sarah about how healthcare organizations can successfully implement hybrid revenue cycle management (RCM) models. They discuss blending in-house teams with offshore partners, aligning around KPIs, and using automation and pilots to improve efficiency. The conversation also explores how AI, technology, and strategic partnerships could reshape revenue cycle operations in the years ahead.
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Past Podcasts

Keeping the Doors Open: The Real Magic of Revenue Cycle Management in PT

In this episode of the Spry Podcast, Alex speaks with revenue cycle expert Sarah Early about the critical role revenue cycle management plays in keeping physical therapy practices financially healthy. They discuss how documentation, coding, and workflow decisions impact reimbursement, audits, and cash flow. The conversation highlights practical ways clinicians and practice owners can improve their processes to ensure they get paid for the care they deliver while continuing to focus on patient outcomes.

The Untold Truth About Pelvic Floor Therapy

In Episode 5 of SPRY Sessions, pelvic health clinician Hayley Kava joins Alex Bendersky to unpack the myths, missteps, and missed opportunities in pelvic floor therapy. From personal adversity to professional advocacy, discover how storytelling, digital tools, and interdisciplinary care are transforming this long-overlooked field.

Bridging the Gap: How Clinical Technology is Elevating Return-to-Sport Programs

Sports rehab experts Jessica Wulke and Ronnie Pawley explore how technology and data-driven rehab are transforming athlete recovery. They reveal how modern tools enhance return-to-sport decisions while maintaining the human element of care.

The Power of Digital AI Scribes in Physical Therapy

Discover how AI-powered digital scribes are transforming outpatient physical therapy. Dr. Bendersky and Dr. Patel discuss real-world benefits from reducing burnout to boosting efficiency, accuracy, and patient connection.

Breaking the Cost Barrier: Strategies for Leaner Clinics

Explore how AI and hybrid care models are helping clinics cut paperwork, reduce claim denials, and boost revenue. Learn why clinicians leave, how to justify fees with outcome data, and how top practices balance cost and care.

Health Reimagined: The Future Therapist

In Episode 1 of Health Reimagined, we explore how AI and automation are reshaping therapy. Can innovation and tradition coexist? Discover what the future holds for therapists in a tech-driven healthcare world.